What we collect
Currently, this website does not collect or request that you provide any personal information. Should you choose to contact us, to enquire about our services, by email or telephone, we will typically collect the following information:
- Name and location
- Contact details such as email and telephone number
- Reason for contacting Hearnes
- How you heard about Hearnes
We may require more information about you and your needs.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- To improve our services.
- We may periodically send information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.
Cookies are small files saved to your computer / device that track, save and store information about your interactions and usage of the website. This allows the website, through its server, to provide you with a more tailored experience.
If you wish to deny the use and saving of cookies from this website on to your computer / device, you should take necessary steps within your web browser’s security settings to block all cookies from this website.
Other cookies may be stored to your computer / device by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Links to other websites
Our website may contain links to other websites and resources provided by third parties. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to that website.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at the registered office address.
We will not sell, distribute or lease your personal information to third parties.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to: Hearnes Estate Agents, 122 Old Christchurch Rd, Bournemouth, BH1 1LU
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon. We will promptly correct any information found to be incorrect.